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Frequently Asked Questions

Edit these answers as operating policies are finalized.

Getting started

Common questions

What is the employee launch offer?

It is a Core-configured registration offer that provides one launch entitlement for a configured validity period and maximum number of interview introductions.

Is it three tokens?

No. It is one launch entitlement with up to the configured number of interview introductions.

How long is the launch entitlement valid?

The current validity is shown dynamically from Placement Core on the Job Seekers and Job Token pages.

What is a paid Job Token?

It is a separate Core-controlled interview-opportunity product available after the launch entitlement.

How many interview opportunities does it provide?

The current Core-configured total is shown on the Job Seekers and Job Token pages.

What happens after placement?

Remaining opportunities under the applicable active entitlement or token close according to platform rules.

What is the employer launch offer?

It provides a Core-configured promotional recruitment period and minimum suitable-candidate commitment.

What if the candidate commitment is not met in the first month?

Promotional recruitment continues until the minimum commitment is fulfilled.

Can already-employed people register?

Yes. They can use applicable employment, EPF, ESIC, and training support without being forced to buy a Job Token.

Can consultants join?

EPF, ESIC, labour/compliance, recruitment, manpower, and training professionals may apply for platform review.

Does HeavenDuniya provide contract manpower?

Employers can submit configurable requirements for review, commercial discussion, agreement/payment, and deployment.

How does custom recruitment work?

An employer submits a requirement, an executive may arrange an online or offline meeting, scope and commercial terms are finalized, verified payment is completed, and service execution begins.

How are payments made?

Payment requests and verified callbacks are controlled by Placement Core and the Pay by Phoenix ecosystem. A browser success page alone does not activate service.

Are service outcomes guaranteed?

No. The platform provides structured assistance and tracking; legal, statutory, recruitment, and employment outcomes are not guaranteed.

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